Choose from our range of support options to get the assistance you need.
Our experts analyze your production needs and fabric types to design the optimal automated sewing solution. We provide free sample testing on your materials to verify performance before purchase.
We conduct an in-depth analysis of your production line pain points and customize a comprehensive solution for you, including equipment configuration, process optimization, and capacity improvement.
We provide on-machine testing services for your fabrics. Based on your requirements, we will use our equipment to test samples for you, allowing you to visually see the effects and verify the equipment's performance.
Our highly experienced technicians will provide you with professional equipment installation and precise calibration services, ensuring that the equipment can perform at its best from the very beginning.
We offer detailed on-site training for your operators and technicians, covering the daily operation, maintenance, and basic troubleshooting of the equipment.
We provide comprehensive support to help you seamlessly integrate this equipment into your existing production line.
We offer rapid remote and on-site support services designed to provide fast and reliable technical assistance, minimizing equipment downtime and ensuring smooth production operations.
Our service plans include preventive maintenance and genuine parts supply.
We also provide updates to keep your equipment performing at its peak.
To make the process more intuitive, we present it as a flowchart on the website.
01
Customers contact us via the website, phone, or email. Our sales team will communicate with you to understand your specific needs (product process analysis, selection of suitable automation machines).
02
Based on your needs, we will provide a preliminary equipment selection and quotation plan. (Optional) Invite customers to visit our factory or provide sample production.
03
Both parties confirm the plan, price, delivery period, and service terms. A sales contract is signed, and the customer pays an advance payment.
04
Our engineers will install and commission the equipment on-site until it is running stably. System training will be provided to the customer's operation and maintenance personnel, and an acceptance report will be signed.
05
We arrange production and notify the customer upon completion. The customer pays the balance, and we arrange shipment.
06
Once the warranty period begins, enjoy free after-sales support. Customers can seek technical support at any time via hotline or online customer service.
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